Whirlpool India — Complaint against whirlpool refrigerator

I am very disappointed with my purchase of Whirlpool Refrigerator dated[protected] from your authorized dealer Razzle Dazzle as the product has failed within 2 months of purchase. I am attaching my invoice and also the job card of the repair done on a brand new refrigerator with Ticket number DEL[protected]. This incident proves that I have received a defective product and want you to replace the product as soon as possible as I can not trust on this product to deliver hassle free service going forward. I had options to buy other brands as well however i went ahead with Whirlpool as my older refrigerator was also Whirlpool and had given us hassle free usage of more than 10 years. Unfortunately i do not have the same confidence for the product i purchased recently. I request you to replace the product as soon as possible so i can be confident of the product and service of a reputable brand like Whirlpool.

Regards,
Hansdeep Singh
[protected]
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Whirlpool India customer support has been notified about the posted complaint.
May 13, 2021
Updated by daminder
Still no positive response from whirlphool . It's seems your presence doesn't matter for them
Verified Support
Jun 29, 2021
Whirlpool India Customer Care's response
Dear Team,

As checked this case is running under refund and it will take 2-3 working days.

Regards,
Whirlpool Support
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