Whirlpool India Complaints & Reviews

The refrigerator becomes over cooled and vegetables are getting icy

I am very disappointed with my purchase of Whirlpool Refrigerator dated[protected] from your authorized dealer Razzle Dazzle as the product has failed within 2 months of purchase. I am attaching my invoice and also the job card of the repair done on a brand new refrigerator with Ticket number DEL[protected]. This incident proves that I have received a defective product and want you to replace the product as soon as possible as I can not trust...

Dear sir, madam my name is Vijay Gupta I bought whirlpool's Home care promise plan on 26/042021 i did not get sms confirmation on plan registration yet company promise for better service but I still waiting for my plan registration when I purchase this plan company told to serve with in 10 days i also call on toll free number[protected] but there's no response my ac is not working since last 1 month I am still waiting for technician i feel like the company has cheated me please do something to solve this problem thank you.

My contact number is [protected]
My email id is [protected]@gmail.com

I had purchased a Whirlpool refrigerator (375Cool Illusia 3S N (360)) on March 20, 2021 from Vijay Sales (India) Pvt. Ltd., Faridabad. The fridge had the issue of door misalignment that was duly reported by Whirlpool installation person. The fridge was also inspected by the Whirlpool representatives and they recommended a replacement.
The replacement fridge was received on April 10, 2021 and upon installation the same issue was observed in this unit too, also there were stains inside the freezer part of the unit. The door misalignment was noted in the report by the installation team and they assured they would review the matter again after 24 hours.

After more than 1.5 months of the purchase of a fridge, I still dont have a new, perfect unit that I had paid for, besides the constant follow up and calls that I have been making to Vijay sales for resolving the issue.
I have endured this harassment instead of enjoying my new purchase. The team at Whirlpool are unable to provide a solution to the problem, considering the fact that their so-called new unit has the same issues as the first one.
Also, the sales team is trying to persuade me accept the unit as it is and have refused to give me refund.
This has been a very disappointing experience indeed.

Dear sir, madam My nae is Vijay Gupta I bought whirlpool's Home care promise plan on 26/4/2021 I Don't get sms confirmation on plan registration yet company promise for better service but I am still waiting for my plan registration when I purchase this plan company told me to serve in 10 days I also call on toll free number but there also no response my ac is not working since last 1 moth I am still waiting for technician I fell like the company has cheated Me I want my mony back.

Not provide good device by service center I Amritsar Punjab. In two year warranty they change the belts of washing machine and after warranty they suggest me change of gear box. any body contact me on [protected].

Kampreshar Kam nhi Kar rha

We purchased a Whirlpool washing machine (9KG Front load washing machine, Supreme Care 9014) with 10yrs warranty. Since from few months back, the Whirlpool washing machine door is not opening. We made a complaint to Whirlpool. Whirlpool service team came for rectification but they couldn’t solve the issue, so they told us as this washing machine is under warranty, they will replace this washing machine. So that we paid Rs 7000 for 11kg Fresh Care (Fresh Care 11-7 Kg Fully Automatic Front Load Washing Machine + Dryer Combo). Now they delivered the wrong model which is 7kg Fresh Care (Fresh Care 7 Kg Fully Automatic Front Load Washing Machine). Whirlpool Contact Number:[protected]. Please take proper action in this regard and replace the washing machine as per requested.

I have purchased, "WHIRLPOOL W/M TL 7.5KG 360 BW PRO-H GRP" washing machine and within couple of months it started throwing ''Ub" error and even after multiple service centre guys visits it never disappeared.
feels like cheated and we need to wash clothes by hand even after spending 23k.

I bought washing machine in2018 and now it's dryer stops working properly recently

I bought an AC on 30th March 2021. It got installed by 2nd April. But from 15th April it stopped working.

Since then I am chasing these guys to get it fixed. There has been 4 visits from their service agent guys, who do nothing and goes back. No one wants to work in this company. 1st guy said there is a part that needs to be replaced, 2nd guy said gas issue, 3rd guy said condensor issue, 4th guy came with condensor but was unable to fix it in the unit.

It's been 15 days. It's the peak of summers and I have calling them repetitively and mailing them but no action has been taken.

I want this ac to be uninstalled from my house and my money back. I had enough of torcher. How difficult it is to fix an ac or replace a part.

Wasing machine body rust formation
And under water leaking

I have purchased a whirlpool refrigerator as on 17 Oct 2020. it was not cooling items .I registered a complaint on 03 Apr 21 to your costumer care under id number CHA[protected]. 04 Apr your technician came and told after two days I replaced a part of your refrigerator. But he didn't came. Many time I call your costumer care but no response to me .All time they tells me we forward your complaint. Now I totally harassed. Whirlpool service is very bad . My Refrigerator is not working till date. No response from Whirlpool

I have purchased Whirlpool magicool AC on 28.07.2020. Since summer season begin, I want to start AC yesterday but on fan is working. Neither it get cooling nor outdoor unit is function still now. Kindly take appropriate action to resolve the issue. Thanks.

Dear Sir,

The service/repair by your authorized service centre - Goldwin Refrigeration, Chelakkottukara, Thrissur, Kerala Phone- [protected], [protected] is not at all upto the standard of expectation.

My whirlpool washing machine (model number 14623, M No: IN [protected]) has been met with leakage of water and taken for service by the above service centre on 30/3/2021 and returned back without any action on 16/4/2021. I am informed that the drive assembly and the board has to be changed. The board is out of stock and the company can't supply the same. I am sorry to note how such a service centre is able to do the business at the cost of reputation risk for the whirlpool company.
You may please interfere in the matter and resolve the grievance. The dealer was Venu"s, Kalathode, Thrissur.

I am prompted to initiate further in the matter including notice at the consumer court and in the social media.

Poulose P V
[protected]

My parents bought a top loading machine two years back and it was working well last week the dryer stopped working. We have called the service person from the same shop we have bought the washing machine. They are suggesting that the bearing has to be changed and cost estimates around 5000k. This sounds ambiguous. Please help to get this checked by assigning an authorized service person.
Location Tirunelveli 627011. Ph: [protected]/[protected]

Kindly contact [protected]-Mr.Vamshi Mohan as early as possible washing machine issue

I raised a complain on the toll free no.[protected] as my washing mashing was showing an "DE error". A technician by the name "Mr. Ashok" visited our premises on April 08, 2021. After examining the machine he asked to replace 2 of the parts costing Rs. 1, 950 and Rs. 6, 500 each. As the price seemed too high, I refused to order replacement for the same. The next day I went through the "whirlpool booklet" which came along with the washing machine. I got the understanding that a "DE Error" referred to a drainage error. I then cleaned the pipe which contained a lot of wet waste, after which my washing machine did not reflect any such errors till date.

For no reason at all I ended up paying a service charge of Rs. 472 to the Whirlpool technician who very easily misguided me into purchasing new parts. I do not expect such low level money making tricks from such a reputed brand. I hope that this issue will be looked into and my money will be refunded. Also, I expect that the same is not repeated in future as all that is lost in the process is trust on your brand.

Washing machine requires a repair. the machine is damaged.

1. Water inlet area is damaged and water is falling outside the bin.
2. There is no rotation of machine.

Thank you

Hi,

I bought a whirlpool refrigerator from Dehradun (Doon Music) Paltan Bazar. I made several complaint but the issue not resolved by the technician. Finally they said that they will replace the refrigerator but after sometime they said that they don't have the same fridge so I asked for refund. It been more than 45 days but no one is giving me response for the refund. Can anyone help me out with the same?

Regards,
Siddharth Arora
[protected]