[Resolved]  Whirlpool India — compressor replacement

we bought a refrigerator model whirlpool 26 Elite in the year 2008. Recently i.e on[protected] we had a problem with compressor. We contacted the customer care Number[protected]. They have directed to contact Sri Venkateswara Services Address: 1-2-597/22-A at Bharaf Guda lower tank bund, near katta maisamma temple, domal guda, Hyderabad. A technician by name Mr.Vishwanath with telephone number[protected] was directed to visit accordingly he visited and advised us to change the compressor and by a new stabilizer for the refrigerator. We paid by cheque of Rs. 6500 /- for compressor and Rs.1925 /- for stabilizer it was done on[protected]. Surprisingly both has been damaged on [protected]. Again we made a complaint to the same but the response is very poor. I can also show the call data how many calls were made to the service providers i.e Sri venkateswara Services. I request you kindly get it done with in a weeks time. It is very difficult without fridge even a single day. There is a lot of mental torture and loss of time in dealing with your service agent as well as customer care. this to inform you that inspite of giving a complaint that the refrigirator is not working no action is being taken from the company. Hence we plan to go to the consumer court for same purpose.