[Resolved]  Whirlpool India — Dealer denying to provide duplicate bill

Address:New Delhi, Delhi

Hi, My name is Shyamendra Mohan Srivastava me and my wife Smiti Gupta have bought a refrigerator in December 2010.By coincidence i have lost the bill and now no details of purchase is available with us.We have also started facing issue with compressor so wanted a duplicate bill for availing replacement warranty for compressor.However the dealer from where we bought is showing no interest to look into request and help. Refrigerator was delivered at : 40 B Surya Appartment Kalkaji Extension New Delhi Please assist me to provide the duplicate copy of bill in order i can get stamp on my warranty card from Dealer. Regards Shyamendra [protected]
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Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2015
Whirlpool India Customer Care's response
Dear Shyamendra, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Thank you Warm regards, Whirlpool India
Verified Support
Aug 20, 2019
Whirlpool India Customer Care's response
Dear Team,

Our service team tried to contact customer but couldn't get through since long. Hence, we are closing this complaint.

Regards,
Whirlpool Support
Complaint comments 

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Hi, My name is Anuj kumar I have bought a refrigerator in 2014 .By coinciamdence i have lost the bill and now no details of purchase is available with us.We have also started facing issue with compressor so wanted a duplicate bill for availing replacement warranty for compressor.However the dealer from where we bought is showing no interest to look into request and help. Refrigerator was delivered at : Aliganj khunti chauraha Banda uttar prsdesh(210001) . Please assist me to provide the duplicate copy of bill in order i can get stamp on my warranty card from Dealer. Regards Anuj kumar
my contact no.-[protected]
mail id - [protected]@gmail.com
Whirlpool India Customer Care's response, Jun 14, 2019
Verified Support
Dear Customer,

We're sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern.

Regards,
Whirlpool Support

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