[Resolved] Whirlpool India — defective refrigerator refrigerators fsn: rfrffgwafmhbfhyj hsn/sac: 84182100 | |
Hello, We have purchased whirlpool 265 l frost free double door 4 star convertible refrigerator from flipkart (Order id: od[protected] which was got delivered on 11th sept 2019. After just 1 month and 20 days, this fridge got malfunctioned i. E. Its pcb board got fried and smoke started to came out of this fridge along with foul smell. Even though we have stabilizer for our fridge to control voltage fluctuations (As suggested by the whirlpool technician). At point of time my father has cut all the power for the fridge just to be on safer side. Now technician has checked it and he said that he will try to get a new pcb board till then out fridge will not work. Can whirlpool person can tell me that will they able to give an assurance that this short circuit thing will not happen again. And if such a new appliance will start getting defected then why we are paying so much of money. I could have bought some other brand fridge like lg as i am using it for last 7 years and we didnt faced any issue here. But this whirlpool fridge got defected in 01 month. Such a bad experience for me. I want an replacement here or just take this fridge and refund my money. Thanks Sweta singh [protected] Was this information helpful? | |
Dec 19, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Nov 01, 2019 Whirlpool India Customer Care's response Dear Team, We are working on the customer's concern and will share you the further updates shortly. Regards, Whirlpool Support. Verified Support Nov 13, 2019 Whirlpool India Customer Care's response Dear Team, This is duplicate ticket. Regards, Whirlpool Support | |
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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