[Resolved] Whirlpool India — Fraud registration on sulekha.com- Cheating Customers

fcs prerna mittal

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110035

The Company has a false registration at sulekha.com. It duped me. I called up the centre & asked the executive to repair my washing machine. They came promptly & repaired the issue and charged Rs.4000/-. The problem again occurred & when I tried to contact them again, they straight away denied saying that they dont repair the things. When I tried to reach them at the office address mentioned in the bill, there was no office as such, rather there was no plot number, as was mentioned in the bill. Now they have stopped responding to my call.

The Company is a total fraud..!!!

Please BEWARE..!!

Meena Arya[protected]

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Apr 11, 2017

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Whirlpool India Customer Care's response Dear Meena,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool support.

Verified Support

Mar 06, 2017

Whirlpool India Customer Care's response Dear Meena,

We value you as a customer and we have already shared the procedure for further repair of the appliance as per company's policy.Kindly give us an approval so that we can go ahead to replace the same.Rest assured we are always here to assist you in case you require any help.

Wish you a good day ahead.

Regards,

Whirlpool Support.