[Resolved] Whirlpool India — no care for customer | |||
Bad in after sales service Paid for new washing machine to vijay sales pune on 23.12.2018. Agreed to deliver machine on 24.12.2018. Machine arrived on 25.12.2018. It was damaged. Returned immediately. After big fight with vijay sales another machine delivered on 28.12.2018. Installation engineer was supposed to visit on 29.12.2018 at 6pm. Arrived at 7.30 pm. Requested him to wait for 10-15 minutes as guests were arriving. Promised to come in another 30 minutes. Then at 8.30 pm informs that his time is over and he will not attend. After taking money from customer, the manufacturer and dealer are careless. Customer has to be at their mercy. I do not recommend whirlpool and vijay sales for any purchases. Was this information helpful? | |||
Feb 4, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Dec 31, 2018 Whirlpool India Customer Care's response Dear Customer, Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon. Regards, Whirlpool Support. Verified Support Dec 31, 2018 Whirlpool India Customer Care's response Dear Customer, We hope your concern has been resolved. Please let us know if there is anything else you need help with. Regards, Whirlpool Support. | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
69%
Complaints
3571
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
View all Whirlpool India contact information
Post your Comment