[Resolved] Whirlpool India — no response for service | |||
Hi I bought a front load washing machine from croma, new delhi during 2012. June, 2018 i shifted to hosur, tamilnadu. The machine is not working. Launched the complaint. Someone has visited and opened the top panel and told that the board is faulty. Will come back for repair. Since the. It’s in open condition and no one has turned back. I launched complaint at least 10 times. No use. I have sent the message to their md through messenger. He is also least bother. This is my last option. Hope some genuine guy from the brand will do the needful. Was this information helpful? | |||
Nov 30, 2018 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 Whirlpool India Customer Care's response Dear Sivakumar, Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon. Regards, Whirlpool Support. Verified Support Oct 30, 2018 Whirlpool India Customer Care's response Dear Sivakumar, We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same. Regards, Whirlpool Support. Verified Support Dec 03, 2018 Whirlpool India Customer Care's response Dear Sivakumar, We hope our service team is in touch with you regarding the above mentioned concern and shared the current status. We request your understanding on the same. Regards, Whirlpool Support. Verified Support Dec 21, 2018 Whirlpool India Customer Care's response Dear Sivakumar, We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same. Regards, Whirlpool Support. | |||
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As per the instruction I made the DD for replacement. Today, i was told that i have to send the machine at my cost to their service centre whereas I was told initially that they will pick it up. I am really upset with their casual approach here in the service centre Hosur. However, the response from their Head office is welcoming one.
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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