[Resolved]  Whirlpool India — poor performance of ac purchased on 14/3/2018 through amazon

Address:

Faridabad, Haryana, 121009Faridabad

I PURCHSED WHIRLPOOL ON 14/03/2018 and since than I am complaining about POOR cooling .
Companies representative visited me on several occasions and last visit was on 3rd July, 2018. They inspected the machine and noted down all the parameters. At that time outside temperature was 33 degree and after running the AC for over one hour it was able to bring down the temperature to 28.6 degree.
After extensive follow up yesterday their service manager informed me that they will replace internal unit of split AC. When I insisted for replacement of this defective AC, he said give me one day to sort out the matter.

To my surprise today they totally reversed their stand and told me that our team has confirmed that AC is OK. They want me to use the AC as room cooler by reinstalling it next to my bed for proper cooling.If that is the efficiency of their AC, they could have informed me at the time of installation as I purchased the same from AMAZON under return policy within one month.

You are requested to help me and get me warranty replacement of this AC. I am also willing to pay the additional charges for the better model of AC.
THANKS & REGARDS
R K SARNA
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