Whirlpool India — poor service & false promise by umang service gurgaon

Address:

122001

I have purchased whirlpool window ac on 7th april 2018 from ashish electronics, gurgaon.in march 18 when technician from umang service (Whirlpool authorised dealer) visited for wet service, he suggested for paint/ coating on cooling coil to prevent leakage & assured trouble free service for next 2~3 years. They took window ac to service centre for treatment & wet service & charged me rsb1000. When the technician installed ac i told him cooling was not upto mark but technician said it may be due to voltage & left. After that cooling deteriorated & ultimately in may ac stopped cooling.
When technician visited he told there was gas leakage & asked for ~rs 2500. Even paint / coating has peeled off from coils
Now what's is authorised dealer responsibility & why false promises were made? Why i was charged rs 1000? Why was substandard paint used that peeled off in one month?
Mr pankaj, umang service owner is not even ready to talk on this issue.
Why you have appointed such dealer like umang who are only spoiling whirlpool image.
Now is whirlpool product has only one year life.
As a company whirlpool india had to take responsibility & take immediate action to resolve my problem without any charge.
Rajeev chadha
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[protected]@gmail.com