[Resolved]  Whirlpool India — prime mover warranty issue

Address:Agra, Uttar Pradesh, 282007

I have purchased whirlpool 360 bloomwash top loading fully automatic machine on 15aug2016.
I have been told machine comes with 2 yrs comprehensive warranty and 8 years extended warranty on prime mover and motor.

Spin in my machine is not working. I complained this mr. Wasim came and greased the machine and said if still gives problem then the brakes of prime mover must have problem. Problem reocurred after 10 to15 days mr. Sahid came and said bearing is not working and asked for rs. 7500 and said defect in prime mover is not in warranty only its covered in warranty if its breaks down.

On asking for other technician mr. Junaid came and said rotor is not working and 7500 will be charged.

Now i feel cheated by whirlpolol service centre agra for stating other terms for prime mover which is under warranty.
Was this information helpful?
No (2)
Yes (32)
Mar 8, 2020
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2020
Whirlpool India Customer Care's response
Dear Team,

In this case, our service team has shared the required confirmation for appliance repair but customer denied for the same, hence we are closing this case.

Whirlpool Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information