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Whirlpool India Complaints & Reviews

3.5
Last updated Apr 23, 2024
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Whirlpool India reviews & complaints page 52

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D
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not providing service

Address:Bangalore, Karnataka, 560037

Have a whirlpool refrigerators, i have lodged a service request for my refrigerator, as i technician (Mr mujeeb of bangalore) did replace some equipment, i paid 3000 rs to themfor my service through phone pay, i asked him for the bill. He did not provide the ball, said me to send in whatsapp, did not send it, it did not work after one day, i raised complaint again, he is not bothering to come here to provide service even after making many...
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F Kemminje
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

whirlpool business strategy : stopped spare part and company selling new fridge to the same customer

Address:Dakshina Kannada, Karnataka, 575001

Service request mobile nimber: [protected]

We purchased whirlpool refrigerator for rs 40350, with 10 years warrenty.
Its not working now. And they say core board is the problem. And we do not have core board. We will buy back the fridge for rs 10 k. Surprised right!!!
Yes this is their business strategy.

What happend in recent days : we have given a complaint to whirlpool refrigerator service team...
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karthi123321
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water purifier not working from 1 month

Address:no13 meghanventure layout electronniccity banaglore 560100, 560100
Website:www.whirlpoolindia.com

Water purifier not working from 1 month for November 1st I am facing the issue but no response from anyone. I purchased just 5months before fighting with people from 2monthe.
I keep calling the customer care and service provider but no response, I am totally frustrated no response from anyone each time when we call to customer care there are telling a different story...
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K
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rusted washing machine

Address:NO 9-1/32 GATEKADAI SUGARMILL ROAD ALANGANALLOUR MADURAI, Madurai, Tamil Nadu, 625501

Madam / dear sir i have purchased whirlpool washing machine 6th sense on 17.12.2017. Before completing 2 years warranty it got rusted, water leakage in the soap dispenser. Complaint made through customer care no on 25th nov. Service technician came and he advised me to paint in the rusted area or replacement with some discount. When i purchase while on installation i had several issues from your service team side. I[censored] check my complaint...
+1 photos
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selvakumarsivakumaran
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator complaint

Address:69 sithapatinum village manalurpettai, 605754

Worst service by whirlpool, i have made a complaint on september 2019 month the technician came and retified the compressor fault, and after two month the fridge has the same fault, i have made the payment on sep month2019 about 5000rs and now also he is asking 4000 rs this month nov 2019 and i have made the payment but after making the repair once again the fridge got fault, i made the cpmplaint to the customercare, no response at all what...
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Aneri94
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the problem of cooling of the refrigerator within the period of 2 years

Address:By Aneri Shah, Pune, Maharashtra, 411037

We had purchased a whirlpool refrigerator in 2017 with 10 y warranty for compressor and 1 year for other parts. Immediately after 1.5 years the refrigerator had to be prepared. The whirpool sqaure parts are not available in the market and they are charging visiting fee of rs. 500 and told that the heater and compressor are to be replaced which are not in warranty which costs 5800. There are no other lists and prices of sqaure parts available...
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Eaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

don't pay online to misleading calls from whirlpool executives

Address:Poonam Cluster -3, Mira Road (E), Thane, Maharashtra, 401107

Had taken an amc for my refrigerator after been chased by whirlpool executives on 26 nov 2018.
I was told by the falsely executive that in 24 hrs d plan is activated.
Was also told that no charges would be taken from me for any service from immediate effect.

Later whn i had called up on 1st of dec 2018 for giving a check as it ws cooling low, the technicians from sky enterprise came, saw and said i hav to pay...
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meappen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

whirlpool refrigerator intellifresh.

This is a query regarding the whirlpool refrigerator service. Please find the following details about service.
Service request no:srbg[protected]date of request - nov 15, 2019.
Product under service - whirlpool refrigerator intellifresh.
The complain is that the mode selection button for cooling mode and deepfreeze button are not functioning. The service person has verified that the problem is due to some wiring probleminside...
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Sandhya Dasan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

whirlpool refrigerator 190l

Address:Sandhya PD, Panakkalthara House, Kathrikkadavu, Kaloor, Nr. Pullepadi Toll Booth, Ernakulam, Kerala, Ernakulam, Kerala, 682017

Dear sir/madam,

I have purchased a 190l refrigerator from bismi last october 1st week wide invoice number 1159016 and registered a complaint wide reg no. Co[protected] on 14.11.2019.

This is to inform you that still no service engineer visited my house and rectified the complaint after 7 days. Daily i am getting call from your customer care and asking about the service engineer visited status.

We...
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AmitSah82
from NAGPUR, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product warranty problem and services

Address:House No: C 5/ B, New KEC Colony,, MIDC Industrial Area, Butibori,, Suyog Colony II, Nagpur, Maharashtra, 441122

As I purchased Product by M/s Amazon but I am facing problem in my machine in that complaint already raised

At the time of Installation, NO JOB SHEET Provided.
SR No: NP[protected] on dated[protected] at 9.21am No one attended.
SR No: NP[protected] on dated[protected] at 2.32 PM but till Now No one attended.


As product purchased by Online so that Product is not Genuine

Requesting...
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tayalabhi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective product delivered

Address:Meerut, Uttar Pradesh, 250001

We bought whirlpool refrigerator 20/10/2019 from kay dee audiovisions pvt ltd, meerut. The product delivered was dented and there are some sticky marks in the freezer also. When the executive come for installation and opens the box then we identified that the product is dented and the service center and dealer assured us that the same product will be replaced within the month. However, now the dealer told us either compromise with the color...
+3 photos
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joeantonmanoj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no proper service

Address:Iyyappanthangal, 600056

On 14th nov’19 i have received my whirlpool semi automatic washing machine which i ordered through amazon, and the same day installation request was raised from amazon end with request i’d (Cn[protected]) and i called whirlpool and confirmed that i have received the product make sure they send person for installation asap. But on 16th nov’19 when i called whirlpool there was a surprise that the request id mentioned above is closed stating...
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abhishek224
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

whirlpool fridge led light not replaced

Address:Phone - 9999172105, New Delhi, Delhi, 110089

Dear team, i have got whirlpool 480 litres ff 2d 495 3s 2014 model fridge. Two months back door light led light plate got damaged and complaint was filed with the service center. Inspire of regular follow-up, the service center has not provided led light and everytime they are making excuse that led light is not yet available in the market. This shows pathetic service setup of whirlpool customer service division. I am highly disappointed...
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Striker00007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unserviceable washing machine and missing bill

Address:Lohegaon, Pune, Maharashtra, 411032

Sir,
I've bought washing machine on 5 oct 2017. My washing machine is unserviceable now. But i've lost my bill. Will it be possible for you to send me a soft copy of the bill on my email i'd ([protected]@gmail.com) and also appoint a technician to repair the washing machine

Customer name: bharat naik
Date of purchase; 05 oct 2017
Installation request number: dl[protected]

Present address:...
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abhilash
from Delhi, Delhi
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compressor gas charging and transportation charge

Address:Tc 20/1523, Kunjalammodu, Thiruvananthapuram, Kerala, 695002

I have a 265l refrigerator which was purchased on 12/2017. The compressor was having 10 yrs warranty. It stopped working on 2/11/2019. I registered a complaint and the technician came and told me that the compressor has to replaced. They took the refrigerator to their workshop on 04/11/2019 and on 09/11/2019 the service centre staff informed me that i should pay rs 4500 for gas charging in the new compressor and the amount includes transportation...
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ravichem823
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine amc issue

Address:East Godavari, Andhra Pradesh, 533401

Dear sir, we've been using whirlpool top load washing machine from close to three years.

Right from the beginning, the machine is making slight noise during spinning/rinsing. We have called whirlpool technician couple of times (During warranty period) and the technician said this noise is not a problem and can be used without any hesitation.in fact, apart from noise, there is no problem in washing efficiency and from then onwards...
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Sabeesh P
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

whirlpool refrigerator complaint still not resolved after 3 months

Address:Thrikkakara, 682021

We bought fp 283d protton roy refrigerator around 2 years ago and we raised the first complaint on july 26th 2019 on an issue in vegetable/fruit compartment and one of the technician visited next day itself and he charged rs.500 but no resolution provided. Later when we contacted service center after 5 days, came to know that the ticket was closed with reason 'spare parts not available'. Again we raised multiple tickets (Around 6) as the...
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Fazeela_Sikkander
from CHENNAI, Tamil Nadu
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refrigerator not cooling & noise problem - manufacturing defect product

Address:17 josier street,Near Kaveri Womens Hostel,Nungambakkam,Chennai, Chennai, Tamil Nadu, 600034

Hi team,
I bought double door fridge on feb 2018 from griyas showroom parrys corner chennai. They had sold me an defective product.
During the installation, the front door was damaged. After completion of 1 year warranty period, started many problems like loud noise from the freezer, defrost not working & no cooling from the fridge. I raised a complaint for noise & cooling issue on aug 24th 2019, a whirlpool service technician...
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SR Negi
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in demo service and charging higher prices for basic parts of washing machine

Address:New Delhi, Delhi, 110008

We purchased a whirlpool washing machine on dhanteras i. E on 25th oct, 2019. Their technical team called us daily for demo but did not came for demo. Finally their staff came on sunday (03/11/2019) and forced us to buy their products like filter, cover, stand etc. On higher prices, when we refused to buy from them, they threaten us to not cover our machine on warranty period if we don't buy their products and left without giving any demo.br...
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mkmabdullah
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered yet.. its been 18 days since i placed the order

Address:Chennai, Tamil Nadu

I placed a order for double door refrigerator on 14/10/2019. Order #[protected]. So far i have not received the product.. After so many mail. Today i received a mail stating that my order is cancelled because it is out of stock.. Why you accept the order of you don’t have a stock.. Why didn’t you informed me earlier? I missed diwali sale too. I want the product delivered or pay back my money with interest 12.5% (I took personal loan for...
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