Show menu
Ask a Question FAQ Sign in

[Resolved]  Whirlpool India — provided fault piece + bad service + dont buy ac of whirlpool

"whirlpool ac not cooling properly. This happens frequently since i purchased this product. I had registered complaint in customer care, but they do not fix problem properly. This time i ask to solve problem and they ask for fees."

- why should i pay for faulty piece?
- every year, i register this problem. Company do not take this matter properly and i suffer even after i paid for product.

* i had complaint last year too: https://www.consumercomplaints.in/whirlpool-india-very-poor-service-bad-response... *
- this problem raise again and agian.

* customer care not answering properly *
* bad service experience *

Guys dont buy product of whirlpool they are not good in service at all. Product is also not working properly!!
I had purchased other company's ac product (5 years back) which is working far better than this...
I
Complaint marked as Resolved Jul 5, 2019

Complaint Status


[Jun 02, 2019] Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Whirlpool India Customer Care's response Jun 03, 2019
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.
Updated by ParthGajjar Jul 05, 2019
Support ask for money.. Why should I pay for any fault which was from beginning.? Please check my history.. this fault continues occur every year.. What ever technician do for temporary fix.. and this year they ask for money...

I have registered same issue last year too.. in this portal too!

Customer Support team refuse to fix without charge.. I have recording of it.

Pleaseeeeeeee do needful.
Verified Support
Whirlpool India Customer Care's response Jul 19, 2019
Dear Customer,

We got it checked with the service team and confirmed that we have shared the required charges with the customer but he is denying for the services.

Regards,
Whirlpool Support
Updated by ParthGajjar Apr 14, 2020
Why should I pay ??

This problem occurs since you install...
Please chk my.complaint history..

Your technician don't fix it carefully..

ISSUE NOT RESOLVED.
BAD SERVICES!
SUFFERING AFTER PAY FOR PRODUCT..
Complaint comments  2 Comments     Updated: ShareTweet

Comments

I had bought a whirlpool air conditioner from Vasanth and co T.Nagar Chennai // almost 20 days gone, still no one come for installation & worst response from whirlpool, don't buy whirlpool products // they are cheaters & frauds...bastards
Whirlpool is WORST...My Air conditioner is not repaired since last 2 months as part is not available with company../...even under warranty period...We also paid Service charge to technician ...but still not repaired...False commitments seems to be part of Whirlpool's policy...Shame on Whirlpool

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    81%
    Complaints
    2649
    Pending
    0
    Resolved
    2118
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001