[Resolved]  Whirlpool India — Refrigerator got problem with in one year

Address:Chennai, Tamil Nadu

I bought refrigerator from Viveks in last year march 2014. I am facing the problem with thermostat from 4 months onwards.We thought it is button issue.for safety I tried to call customer service center from march 2015 but it is disconnecting automatically [protected].After that I sent Email to them on 23rd march. Now they are saying warranty time is expired.now it should repaired on chargeable basis. But in the provided book they mentioned 9+1 year of warranty to Compressor and 4+1 year warranty to remaining parts. I tried to contact seller as well as customer service center.no one is responding properly.
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Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2015
Whirlpool India Customer Care's response
Hi NBV ,sorry for the inconvenience caused. In order for us to assist you in the fastest possible manner we would require your contact number and complaint number. Thank you for contacting Whirlpool India Have a nice day .
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