[Resolved]  Whirlpool India — Single Door Refrigerator Product Defect

Address:Noida

When ever i call service centre desk to check status of my existing complaint they open a new complaint. Like this they have raised a 3 complaints for same issue product defect regarding single door refrigerator.

None of the times did i get an email /sms of my service ticket details
Your team has closed the service ticket without my knowledge and permission and with no service provided against it.

Below are the service ticket numbers, All of them closed by service centre without providing any resolution

Gha[protected]
Gha[protected]

GHA[protected]

Call Center is trained to open new complaints each day and service centre keeps on closing those without even calling customer.

WHAT A SHAME - WHIRLPOOL CUSTOMER SERVICE DEPT
Naveen kumar bibyen
[protected]
Nvin. [protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2020
Whirlpool India Customer Care's response
Dear Team,

As per customer his appliance issue has been resolved.

Regards,
Whirlpool Support
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