[Resolved]  Whirlpool India — technician replaced but still fridge not working

Address:qammerwari near 2nd petrol pump, 190017

My fridge was not cooling. i called the call center of whirlpool to request a service. i asked them for a technician so that he can check waht was problem with it. After that call executive assured me a call back within 2 hours from my local technician of whirlpool. i waited a day for call back but no call arrived. Then i called next day to whirlpool call center for the same. At last after 3 days a technician arrived. The technician said that the COMPRESSOR is not working and suggested to replace it. i agreed for replacement. After two days he replaced compressor and connected to supply and fridge stared cooling and paid them 4000 for it. When they left i relocated the fridge to its postion in kitchen and supplied it with power. But the fridge doesn't start this time. I called the technician back. Then then came back next day and said that it is your stablizer problem, your stablizer is not giving a sufficient output to fridge and asked me to repair it. Although my stablizer had very good output voltage. I repaird it but still it is not working. I then called them back but they are not responding my call now. I have tried with many other mobile nos but they are not answering them too.Now i am frustrated, not even for a single day my fridge worked. I am suffering. i have paid 4000 for its replacement but still my problem has not solved. please and please

please and please solve my issue

Name:- Danish
phone no :- [protected]
EMAIL :- [protected]@gmail.com
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May 31, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
Whirlpool India Customer Care's response
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support
Verified Support
Apr 27, 2019
Whirlpool India Customer Care's response
Dear Team,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved.

Regards,
Whirlpool Support
Complaint comments 

Comments

They will send technician & will charge for it Rs. 400+...It's company money making tactics...first provide worst product...charge hefty for visits in the name repairs...never repair giving invalid reasons & charge again for visits...Surprisingly, , , , , that too in warranty period...Best thing is to throw Whirlpool product & go for some good brands...

WORST BRAND...WORST SERVICE...WORST PRODUCT...WHIRLPOOL

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