[Resolved] Whirlpool India — technician replaced but still fridge not working | |||
My fridge was not cooling. i called the call center of whirlpool to request a service. i asked them for a technician so that he can check waht was problem with it. After that call executive assured me a call back within 2 hours from my local technician of whirlpool. i waited a day for call back but no call arrived. Then i called next day to whirlpool call center for the same. At last after 3 days a technician arrived. The technician said that the COMPRESSOR is not working and suggested to replace it. i agreed for replacement. After two days he replaced compressor and connected to supply and fridge stared cooling and paid them 4000 for it. When they left i relocated the fridge to its postion in kitchen and supplied it with power. But the fridge doesn't start this time. I called the technician back. Then then came back next day and said that it is your stablizer problem, your stablizer is not giving a sufficient output to fridge and asked me to repair it. Although my stablizer had very good output voltage. I repaird it but still it is not working. I then called them back but they are not responding my call now. I have tried with many other mobile nos but they are not answering them too.Now i am frustrated, not even for a single day my fridge worked. I am suffering. i have paid 4000 for its replacement but still my problem has not solved. please and please please and please solve my issue Name:- Danish phone no :- [protected] EMAIL :- [protected]@gmail.com Was this information helpful? | |||
May 31, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Apr 16, 2019 Whirlpool India Customer Care's response Dear Team, We are working on the customer's concern and will share you the further updates shortly. Regards, Whirlpool Support Verified Support Apr 27, 2019 Whirlpool India Customer Care's response Dear Team, We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Regards, Whirlpool Support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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