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Whirlpool India — untrained engineer of whirlpool damaged my whole fitting of copper cooling pipes

Yesterday engineer of whirlpool came for dis-installation of ac, he instead of opening simple nut damaged the whole copper pipes and cable fitting., i was getting refund if faulty ac, their engineer as a revenge damaged my personal pipe and fittings.
The attitude of service team is very unprofessional and rude, as per them customer is wrong and their engineers are perfect.
untrained engineer of whirlpool damaged my whole fitting of copper cooling pipes
untrained engineer of whirlpool damaged my whole fitting of copper cooling pipes
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Dec 10, 2017

Complaint Status

Whirlpool India customer support has been notified about the posted complaint.
Dec 09, 2017
Updated by [email protected]
Yesterday whirlpool engineer came for dis-installation of ac for providing refund of faulty ac, he was very untrained, he instead of opening a nut to remove indoor unit of ac, he damaged the copper pipes with plier and break tbe pipes instead of opening, dye to this i will have to complete all the fitting of 10 mtrs. Pipe and cable. Supervisor and area manager is not ready to hear customer issues, approach of company is very unprofessional and rude.
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I got a complaint with a refrigeration that I have purchased From Kollam Bismi Appliances, Kerala, India. But I have lost my purchase bill. So in order to claim warranty I request u to proceed a duplicate bill for me.
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205 I-MAGIC 5G HC
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DNPR L66CY

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