[Resolved]  Whirlpool India — washing machine issue not being resolved

Address:	India, Bangalore, Karnataka, 560066
Website:	www.whirlpool.com

Hi,
I have a fully automatic washing machine which is having some issue. Its still under warranty. I raised a ticket (Ba[protected] on 24th jan 2020, a technician visited our home and tried to fix the issue. The issue is not fixed, since then i called the whirlpool customer care number multiple times but no one is revisiting my home to fix the issue, the customer care person informs that he is putting a reminder in the ticket but nothing is happening. No technician ever visited my home after the first visit. I am not sure what else i could do as the response of customer care seems very unpromising and they are saying that they cannot do anything apart from just adding another reminder. I cannot keep waiting with an unusable washing machine still under warranty and hence planning to go for consumer court if i don't get a response in 1-2 days as its a huge inconvenience for me.

Thanks & regards,
Vishal sahay
Contact: [protected]
Email: [protected]@gmail.com
Area: whitefield, bangalore - 560066.
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