Whirlpool India — Washing machine repair charges

Address:641601
Website:www.whirlpool.com

My washing machine is whirlpool semiautomatic .the drain fill switch is not working.I called the customer care they informed me that they will come anr repair it after 2 days on tuesday or wednesday and the visiting charge will be RS.350 and I have to pay separately for the switch.I think it is very unfair to charge 350 Rs for visit charge.How can people who are middle class and low income people afford it.I think this charge should be reduced to RS.50-100 and not fied Rs.350.kindly look in to this matter urgently.think about all your customers not only the rich people who can afford but also low income customers.
Was this information helpful?
No (0)
Yes (8)
Whirlpool India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Yeaterday I have purchased a 340L refrigerator from whirlpool showroom.today I got a call from costumer care regarding demo.
I want to know about demo charges.
Demo personal taken 400 rs for some Anti orderent antibacterial kit.
He told me the kit is not come along with refrigerator.company charges seperately for it.

I requested you please clear my double.
Was that person right or fooling customers.

Thanks
Pramod Kumar
Whirlpool India Customer Care's response, Jun 2, 2018
Verified Support
Dear Pramod,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3571
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information