[Resolved]  Whirlpool India — washing machine service reply

Address:Thrissur, Kerala, 680584

I had complained to service centre in pattambi to repair the whirlpool washing machine model 31074 last month. The technician came and told me to replace the board i have agreed. Unfortunately the technician not came to replace the board even after one month. I have called him many times has said the part not available. It is unbelievable to replace a board even a 4 years old washing machine more than one month. The board is a important part of the washing machines but the company failed to supply the parts their service centres on time in this much competitive markets. It is happening very rarely from reputed companies..
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Mar 18, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2019
Whirlpool India Customer Care's response
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.
Verified Support
Feb 15, 2019
Whirlpool India Customer Care's response
Dear Team,

In this case appliance issue has been resolved hence, case is closed.

Regards,
Whirlpool Support.
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