[Resolved]  Whirlpool India — Washing machine servicing issue from whirlpool

Address:

Pune, Maharashtra, 412207

I bought whirlpool automatic washing machine last year, 2016 january from vijay sales, pune which was worth rs.22, 000/- we received 10 years warranty on the same machine.

We were supposed to get the first free servicing for washing machine in jan 2017. I got call from whirlpool service center but agent never visited my home even after frequent follow ups (More than 8 times) still so far. For every follow up, they are saying they will be sending technician but no one visited so far.

Being automatic machine, it should get serviced on time to check everything functioning properly on not. Also, there are lots of small threads of cloths which gets stuck into the machine those needs to be removed otherwise it will stop functioning.

If i could have known, the issue with the servicing of company, i could have gone to different brand as there are definitely better options in the market.
For now, please get this sorted out as soon as possible. Its already 5 month of delay from service center.in the future, i will be more careful with choosing the brand at least not whirlpool.