[Resolved] Whirlpool India — washing machine top loading bearing
Palayamkottai, Tamil Nadu, India
We bought top loading whirlpool fully automatic washing machine in jun 2015.
It worked well for two years as mentioned in the warranty. But from the last month there was a heavy sound in the spin tub while rinsing and spinning.
We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be Rs 470/-. I accepted it and their person came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. and said the cost is around Rs 5000/- that also comes with only 2 months warranty. On hearing this i was shocked because actually we use only liquid detergent to wash the clothes and in my home only there are two persons clothes will be washed once in a week. I asked him why the quality is so poor, he said all washing machine of this company will work only for the mentioned warranty year afterwards all problem will occur. please dont buy whirlpool washing machine.
Complaint marked as Resolved Jan 17, 2020
[Sep 16, 2017] Whirlpool India customer support has been notified about the posted complaint.
Verified SupportWhirlpool India Customer Care's response, Dec 17, 2019
Kindly share customer's contact details.
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