[Resolved]  Whirlpool India — whirlpool 245 l frost free double door 2 star refrigerator

Address:62007

I purchased a whirlpool 245 l frost free double door 2 star refrigerator on 28th march 2019. The freezer compartment door is not closing properly and opens by itself and cooling in freezer compartment is very poor. I had complained to the installation technician during installation. But, he is very rude and refused to listen to me. I then complained to flipkart and they assured replacement after technician inspection. The same technician visited and after one day i received a communication from flipkart that whirlpool has refused to do anything about this defect and now nobody is willing to speak to me. What should i do with this defective refrigerator even though it is in warranty period?
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May 9, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Whirlpool India Customer Care's response
Dear Customer,

We're really sorry for the experience you had. Please share your mobile number & complaint number with us. We'll surely look into it.

Regards,
Whirlpool Support
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