[Resolved]  Whirlpool India — Whirlpool 360 Top Load Automatic

I made an online payment of 5400/- UPI/[protected]/UpiTransaction/whirlpoolindiaam/H
on 10 November 2020 to whirlpoolindiaamc.[protected]@hdfcbank
at 01:04 PM for an extended warranty of 2 years. I got the SMS from AD-WPLSCV against order AMC-53561, but I have not received documentation of AMC against the payment. Additionally, customer care is neither helpful in assisting with queries they mentioned that payment was not made to them however the UPI transaction detail clearly states Whirpool India AMC.
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Aug 7, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Dec 22, 2020
Updated by rabimum
I am trying to avail AMC and the technician will not provide service unless I show him the documentation.
Verified Support
Jan 02, 2021
Whirlpool India Customer Care's response
Dear Team,

"AMC Documents shared"

We have shared the AMC documents with customer.

Hence, we are closing this case.

Regards,

Whirlpool Support
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