[Resolved] Whirlpool India — whirlpool fridge not working

dillirajdousik

from Chennai, Tamil Nadu

Address:

Kakalur bypass, 602024

Dear Sir/ Madam,
[protected] sunday night 7pm i booked whirlpool fridge vasanth & CO thiruvallur shop and i received fridge on same day 9pm night.
MOnday morning we switch on the fridge unnoice sound appear and inside light blinking not working properly i informed more then a times showroom nobody not response please take my complaint priority replace the fridge same model and other model i need emergency please help worst service no proper response i coordinate with showroom person Venkat giving false commitment i need resolution
call me [protected]

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Sep 16, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.

Jul 17, 2019

Updated by dillirajdousik Dear Vasanth co and Whirlpool heads,
This month 07th July Sunday night 7pm I booked whrilpool fridge in vasanth & co showroom thiruvallur district then received product same day night 9pm delivery boy advice me don't use this machine tommorow morning on I asked reason he told me gas overloaded new prodcut that reason only I accept the reason the on the machine Monday morning 9.15am fisrt 10min working normal condtion then noice started look like mix grinder sound the I informed to show room person Venkat - [protected] informed me sent the service perosn i switch off the machine tuesday 1pm service person Naresh - [protected] check the machine faulty we replace the machine with in 2 or 3 days i also accepted. then i called thursday they telling it will take one week time i very iritated becaue i have 2 kids one 5 months baby you kinow purpose fridge please with out fridge how to maintian milk and regular products then i sent the social media some on called me he promised within sunday or monday itself replacement done. then i agreed yesterday whirlpool service care person Rakshetha - [protected] me she informed today Tuesday morning 12pm i received the fridge but i followup again no body responce properly please resolve my issue or please refund my momey i go to next product
Thanks and Regards
Dilliraj.M
[protected]
[protected]
I booked product name - Mathivanan

Verified Support

Aug 12, 2019

Whirlpool India Customer Care's response Dear Customer,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool support