| Address: Greenwoods Premium Housing Complex, Flat no - B403, Kaikhali, Kolkata 700136 |
We bought top loading whirlpool fully automatic washing machine in starting of 2018.
It worked well for nearly three years (though we were not staying in this place for nearly 8 months within that period). But from the last 2 month there was a heavy sound in the spin tub while rinsing and spinning.
We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be Rs 470/-. I accepted it and their person came to our home and checked the machine and confirmed that the sound is due to the TSP () problem. And also said TSP must be replaced. and said the cost is around Rs 5000/- that also comes with only 2 months warranty. On hearing this i was shocked. I asked him why the quality is so poor, he said all washing machine of this company will work only for the mentioned warranty year afterwards all problem will occur. please dont buy whirlpool washing machine. Was this information helpful? | 
or failed and he mentioned cost of Rs2800, and it's out of warranty, I fought with them as the warranty card says 10 years of warranty for the motor, and it doesn't specify which motor, after 3-4 days of fighting finall whirlpool agree to replace free of cost, again technician visited and replaced motor, but still issue persist, now he is telling PCB failed cost would be appx 5000, and i knew this will happen to me,
This is the kind of after sales service by Whirlpool