Whirlpool India Complaints & Reviews

I have purchased a whirlpool refrigerator from Tekriwal Business House(15-16), Godda, Jharkhand vide invoice No.379 dt.27.03.16. I have made three service requests during the month of December'-2020 through my register mobile No.[protected]. They have generated two service request Nos. RAN[protected] on 08.12.2020 and another one RAN[protected] dt. 23.12.2020. The service person from M/s Suman Electronics, Goods had attended the request on...

I have registered a complaint on washing machine in the month of September.
Complaint number : HYD[protected]
I was waiting for technician to turn up and nothing happened, after waiting for a month I followed up with customer care and they informed me that the complaint seems to be closed
In the month Of October I raised another request for the same issue
Complaint number : HYD[protected]
And this complaint also closed with out resolving the issue.

Upon escalating to service head of WhirlPool, I received a communication from CEO Desk that as part is not available - "We can offer you with replacement via 75% depreciation on invoice value"

and on top of this they are charging 1000/- towards processing the replacement,

I am not convinced for the depreciation that is calculated unilaterally by the company,

just because the machine is 5yrs old they are denying support for the machine which I think is not right.

The washing machine model:- Whirlpool 360 Bloomwash Pro with Heater 9.5 kg

The said washing machine was purchased on 14.05.2020 from Raipur Electronics Pvt. Ltd. in Kolkata, West Bengal.

From the very beginning the washing machine shakes heavily while washing clothes. It shakes so much that the machine will fall and that it will create an accident.

After many service requests from Whirlpool, the engineers failed to rectify the problem.

This particular model as seen from other E-commerce site reviews suffers from the same problem as mentioned by respective owners.

I want a complete refund for the Washing Machine and want to return the product.

DE error in washing machine and water is not draining out

My complaint number is BAN[protected] . I brought whirlpool fridge 500 lt in may. And it's giving problem which there mechanics are not bale to resolve. Despite of daily reminder replacement of product has not happened. Fridge part of refrigerator is also acting as a freezer as it's a faulty product. U can see what kind of difficulties I am going through even after spending 50, 000 on product. Plz help me in resolving the issue

I would like to bring to your notice that I had purchased a split AC from Amazon, I had requested for an immediate installation by dialing the toll free number and the technician had been to my place to do the needful. The technician looked like he was not willing to work and did the entire job just for the sake of doing it as he had to rush to some other place. During the installation, he damaged the aluminium rods that were mounted for the false ceiling. He could have unscrewed these and completed his work. Pictures are attached for your reference.

However the installation was so poorly done that water started dripping from the AC unit and thus wetting the walls and wooden door. Picture is attached for your reference. When i tried to report this issue to the service rep, Harris Khan, he never picked up the phone nor called back. There was another person who came and tried to fix the issue. After a few days, the pipe for water exit was broken and again water started dripping mid wad through the water outlet pipe. Pictures are attached for your reference.

I would request you to please take stern action against Khalsa AC Care for such inconvenience and Whirlpool for not reverting to the complaint.

I would also like to highlight high installation charges taken against poor servicing and threat of not providing the warranty if a consumer installs the unit of their own. The AC cost was INR 16K and the installation (poor) cost was INR 6.5K.

To amend the piping which was incorrectly fixed by the company rep, the service rep arrogantly was demanding money like a goon.

I purchased whirlpool automatic machine.after 2 year machine pcb gets defectivd and enginer charging huge money 4500 for power button ..
Why whirlpool sell poor quality parts so high priced. Even when we use for 2 hours a week..thigh pcb of phone not get gets dedects using 12 hours a day...this shows whirlpol use poor quakity parts n loot customer n make money

Give me free service in 5 days otherwise i will set it on fire n viral video

Dear Sir/Madam,

I had purchased Whirlpool Refrigerator Model No[protected] IMPRO PRM 3S Sapphire Mangolia) dated on 29-Sep-2019. I am surprised to see that within 10 months very short period, door of refrigerator observed dent due to thermo cool defective. I am extremely disappointed with the performance of Whirlpool product.

After that i called to customer care on dated 17-Sep-20 registered complaint (FAR [protected]) but nobody respond to me. I had again call to customer care and registered the complaint dated on 28-Sep-2020 Complaint no- (FAR[protected].After two days (30-Sep-2020) Whirlpool service technician visited my home & see the problem they told me your refrigerator door thermocool has been defective & same will be replaced.

3 moths are over but till now no body respond to me.

My humble request to you kindly look into the matter on urgent basis and replace my refrigerator on top priority basis. I don't expect from Whirlpool such type of poor performance of product and their services...

Attached invoice copy for your batter clarification.

If any issue kindly revert back.

Thanks & Regards

Pawan Kumar

Flat No-12, Jagdamba Appartment,

Opp. Jai Cinema, Gurgaon

[protected]
[protected]

I purchased white magic 6.5 top loader in Nov 2017. Last week it started making big sound. Called Whirlpool technician. He told bearing is gone bad, needs replacement and costs Rs.5000.
My question is how come within three years with minimal use gear assembly has gone bad ?

मेरा फ्रिज 22/11/2019 को खरीदा गया जिसकी वारंटी 10 साल की है l फ्रिज खराब है और कूलिंग नहीं कर रहा है l शिकायत दर्ज कराने पर कंपनी का कहना है कि आपके फ्रिज की वारंटी निकल चुकी है आपको सर्विस चार्ज 375 रुपये और compressor खराब हुआ तो लगभग 1850 रुपये Whirlpool सर्विस सेंटर वाले मांग रहे हैं जो कि कंपनी की वारंटी के अनुकूल नहीं है l ऐसे तो कोई भी Whirlpool कंपनी का प्रोडक्ट नहीं खरीदेगा कृपा हमारी मदद करें l

6 months after buy spinning not working then free repair then after 7 months Big Noise in spinning mode cost 4000rs no warranty for gearbox

I have one 310 ltr refrigerator. Since last two years its not working. I tried to contact customer care so many times but everytime they forwarded my complaint. No one visited till now. I want to resolve the issue as soon as possible. Do the needful.

I made an online payment of 5400/- UPI/[protected]/UpiTransaction/whirlpoolindiaam/H
on 10 November 2020 to whirlpoolindiaamc.[protected]@hdfcbank
at 01:04 PM for an extended warranty of 2 years. I got the SMS from AD-WPLSCV against order AMC-53561, but I have not received documentation of AMC against the payment. Additionally, customer care is neither helpful in assisting with queries they mentioned that payment was not made...

Whirlpool refrigerator 292 litres is not working.Cooling problem

My washing machine is unserviceable since 20 Nov 20 and it is under warranty. Five technician had already visited and also service center had kept my Machine for 10 days to rectify the fault. After 10 days service center had returned my washing machine on 14 Dec 20 without solving the issue. I have sent complain to. CEO whirepool but there is no response also no body is exchanging the product. My mobile number is [protected].

I purchased a washing machine whirlpool fully automatic top load in 2015 now it was working after a sudden power failure the tub stopped rotating and I registered a complaint on whirlpool authorized service centre on phone ([protected]) on Saturday 5-12-20 and they said they will attend on Monday on Wednesday a technician called and visited the site within two minutes he said the machine to be taken to the service centre and will do within two days and I agree but after two days another technician called and asked me what was a complaint and he will visit the site then decide what to do I again called the service centre then have no information about my complaint from both the technician. actually what I would do to solve this issue? my name: Rajesh place: Kolazhy, Thrissur, Kerala

Due to rain i lost my original purchase bill. I bought Whirlpool single door fridge from Ambal Store Meddavakkam chennai. Here is the fridge details

Model:70268
color:Wine Fiesta
SerialNo# INC[protected]

I need duplicate copy of my purchase bill or copy of purchase details.
Please send it to my email id [protected]@gmail.com and my contact number is [protected]

I have lost my whirlpool Fridge purchase bill and the model number is 70268 and the color is Wine Fiesta and the Serial number is INC[protected], can you please provide me duplicate copy of bill to [protected]@gmail.com and my contact number is [protected] Thank you.

Regards,
Sundar
[protected]

My whirlpool fusion single door 285/300 litres referigerator suddenly stopped working yesterday evening .
The light is on but compressor is not cutting IN .
Perhaps the relay is loose OR requires change .
Service mechanic is required to visit urgently ..

I am located in Meerut with address 107 Tilak Road, near Ramakrishna Ashram .
My mob No is [protected]

I bought an AC in September 2019 believing in the brand whirlpool.
I had spent 6 months at home and 6 months abroad for my job purpose, The exact time of one year and two months its stopped working and the technician(COC[protected]) checked and told me to replace the board and for this I has to pay Rs 9520 for outdoor unit and Rs 3570 for indoor unit.
in the present situation when I have to pay this much amount for the AC I used for only a few days which is miserable, I lose faith in the brand whirlpool not only because of this issue but also while i talking with the sales manager Mr Sarath (mob: [protected]),
therefore need to think about it from a customer's angle and take positive action.