[Resolved] Wildcraft India — exchange of a defective product denied

Chongpi Haokip

from Bengaluru, Karnataka

Address:

Hyderabad, Telangana

Brought a wildcraft backpack from shoppers stop inorbit mall hyderabad
Unfortunately brought a defective product and the store dinied exchange trying to point out indirectly that the damage was done by us n it's the company policy that doesn't allow exchange despite showing them the pic of the defect which is visible after zooming and having a closer look

+3 photos

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Nov 20, 2018

Complaint marked as Resolved

Wildcraft India customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Wildcraft India Customer Care's response Since the defects are invisible through the images shared, please submit the product along with the invoice to authorized Wildcraft Store. You may write us to [protected]@wildcraft.in.

Link to locate our stores - https://wildcraft.in/stores (refer "store and service")