WNS Global Services — PF is not transferred

I have a PF amount on the account related to WNS (Acc. No. - THTHA[protected]. The amount is of Rs. 23, 000 approx. However, this amount was transferred to the account and it is actually from my previous organization.

I have placed a request to get that money transferred to my current employer PF account and it is still pending at WNS side. It says - "Transfer pending by previous employer". I have attached a screenshot of the same. All my other previous employers accepted such requests within the set timeline. I am not sure why a reputable company like WNS is taking so long time to just transfer my PF to my current employer.

Usually the transfer process takes 15 - 20 business days. But, in this case it has been over 45 days now and the amount is still stuck.

Please look into this matter and transfer the amount immediately since I am suffering through financial issues due to covid-19 and I have lost my current job as well.

I hope you all can the condition of people around this country. I request you to please show some mercy to people like us who are struggling everyday to make a living and not play with our money. I request you to transfer that amount to my current employee asap.
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WNS Global Services customer support has been notified about the posted complaint.
Jul 30, 2021
Updated by Akashdeep Nandi
I have lodged a complaint at the epf website as well. Please can we work on this a little faster.

I am really in need of money because I lost my job and my family needs money.

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