[Resolved]  Wonderchef — defective item delivery and not yet replaced

Address:Bhopal, Madhya Pradesh

I received my 'sanjeev Kapoor PN diamond coated pans set, ordered through their site (order no[protected] dated 07/02/2014) vide invoice no TRB/21873/13-14 on 14/02/2014. On opening the pack, it was noticed that non-stick coating of the pan is already peeling off around 5-6mm. Even after repeated complaints to them via email & multiple telephonic conversations, nothing sarisfactory has been done regarding that. I received a mail on March 31, 2014 saying that a return request has been generated for the defective wok return with bluedart express, based on which it will be replaced, but no one ever showed up.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Wonderchef Home Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    412
    Pending
    38
    Resolved
    119
    Wonderchef Home Appliances Phone
    +91 22 6111 9888
    +91 22 3215 1148
    +91 22 3219 1488
    Wonderchef Home Appliances Address
    Supreme House, 7th Floor, Plot No. 94-C, Powai, Mumbai, Maharashtra, India - 400076
    View all Wonderchef Home Appliances contact information