[Resolved]  Wonderchef Essenza Italiana Induction Plate — Induction Plate

Address:Ghaziabad, Uttar Pradesh

I have bought essenza 3-piece cookware set by sanjeev kapoor from HomeShop18...My order no. is[protected] and date of order is Dec 12, 2013...i bought the product on 16th Dec...We found that out of 3 pieces, one piece is not working on Induction cooker...other two are working...so i have complaint this to HomeShop18...but they told me that they submit complaint only in 48 hrs not after that...they told me to complaint this to you as the product has 2 yrs warranty on manufacturing defect and this is a manufacturing defect...plz notify me about this Vinita
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Customer,

Any such issues should be reported within 48 hours of delivery as per our replacement policy; hence replacement or refund is not possible.
Request you to kindly get the product serviced in the open market.


Regards,
Homeshop18

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