Wonderchef Home Appliances — complaint pending since two weeks

Address:

700019

Hi...
Am from kolkata... I purchased the nitro lens online from amazon... When i got the product it was defective so had to be replaced immediately... Second time when the product came fine and after using for just 6 months there was a problem with the mixer... I complained on the toll free no and the technician came the next day... He told me that the part would be replaced within 24 hrs but it’s been 3 weeks no one came and inspite of registering a complain twice again on the toll free no i have not recd any response... I had to go and purchase another mixer of a different brand becoz i couldn’t operate without a mixer grinde... So i ended up spending so much and now i have a wonderchef nutriblend just six months old and useless... If the customer service is so bad i would never recommend it to anyone... A very small complain and not paid heed to... A brand is good only if the customers are satisfied