Wonderchef Home Appliances — Original Product not delivered

Address:Kolkata, West Bengal, 700084
Website:consumer forum

I ordered cake mould on 16th feb 2017 against #WDC[protected]. one product was ok, but another is wrong. I have not requested for it. Then I send back mail to care id with picture. They said that they are arranging for reverse pickup. It happened on 6th of March by Bluedart. I have given them docket number. Now product already reach to them in 2 days but I am calling at customercare daily and getting same reply that you will get shippment number by EOD. Worst service ever. They dont have escalation matrix, nothing... I dont know if they will act on it, only way customer can think to go for consumer court. Why Sanjeev Kapoor startup such a bad company where they provide 3rd level of service for all hell lovers.
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    Supreme House, 7th Floor, Plot No. 94-C, Powai, Mumbai, Maharashtra, India - 400076
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