[Resolved]  www.bajaao.com — Providing Fake Information by WWW.BAJAAO.COM

Address: Hyderabad, Andhra Pradesh

I have Ordered a Professional Mic Bundle from this website(www.bajaao.com) worth Rupees 19000. Order #[protected] Ordered Date: 5/9/2014 Once the product is shipped they are supposed to send me the Tracking Number along with the Link of courier service. I was fedup calling them everyday more than thrice and they never pick up. Also I always called them in the business hours. At last one customer service rep picked up the call on 19th which is 14 days after i placed the order. and claimed that Courier service is PLS express Courier and the tracking number is 221012 I tried to google for PLS express Courier and never could find anything like that. I have paid 19k and I feel i have every right to know about my order and feel comfortable. also there are least responsible. pls find the email chain below. ==================================== From: nanda kishore <[protected]@gmail.com> Date: Sat, Sep 20, 2014 at 10:40 PM Subject: Re: [#245444] BAJAAO Helpdesk General Enquiry To: BAJAAO Helpdesk <[protected]@bajaao.com> You are really making me frustrated, what the hell is Pls express courier. I don't even find it in google. Where is the link to check the tracking no. why the hell are you guys making me soo frustrated man... if you really have guts and you value your business and customer. do call me on my number +91 [protected] and give me the correct info. regards, nanda On Sat, Sep 20, 2014 at 4:26 PM, BAJAAO Helpdesk <[protected]@bajaao.com> wrote: Hi Nanda, Your order is already shipped via Pls express courier and your tracking number is 221012 . Please feel fee to contact us for any further assistance. Cheers! Arvind. BAJAAO Operations Team BAJAAO Music Pvt Ltd (www.bajaao.com) – India’s music equipment superstore! On Fri, 19 Sep at 9:43 am, nanda <[protected]@gmail.com> wrote: Seriously your service sucks... Im going to complain a case for sure on ur website... While placing order ur website showed 24 to 48 hours delivery And also stated that once the product is shipped you guys will send me the tracking no. Once the order is placed u guys are worst than corrupt govt offices I dint get tracking number and link. even though I placed order on 5th and today is 19th... This is a message to bajaao.com I either need the tracking number today else cancel the order and refund my money... I need a solid answer today failing which ...I need to go to consumer court... Onemore thing in this 14 days I couldn't reach a single guy on ur tollfree no. Even after making 50 + Calls I now feel ur website is fake... I have paid 19000 rupees and have every right to get info failing which need to meet in court Nanda On 9 Sep 2014 14:44, "BAJAAO Helpdesk" <[protected]@bajaao.com> wrote: Hi Nanda, Your order is under testing and packing and it would get ship by Tomorrow and once the product would get ship we will notify the tracking details via email to you. Cheers! Arvind. BAJAAO Operations Team BAJAAO Music Pvt Ltd (www.bajaao.com) – India’s music equipment superstore! On Sat, 6 Sep at 5:37 pm, nanda <[protected]@gmail.com> wrote: Name: nanda E-mail: [protected]@gmail.com Telephone: [protected] Comment: To Customer Service Manager Regarding:[protected], when i was checking the product it was mentioned that product would be delivered 24 to 48 hours but the moment I completed my order it changed to 12 to 15 days, how can i Make the order delivered fast its ok if I get charged extra but its urgent for my program. I have ordered thinking in mind that it would get delivered in 2 days. Your prompt Response and help will be appropriated. thanks and regards, Nanda Kishore K customer On Sat, 6 Sep at 5:37 pm, nanda <[protected]@gmail.com> wrote: Name: nanda E-mail: [protected]@gmail.com Telephone: [protected] Comment: To Customer Service Manager Regarding:[protected], when i was checking the product it was mentioned that product would be delivered 24 to 48 hours but the moment I completed my order it changed to 12 to 15 days, how can i Make the order delivered fast its ok if I get charged extra but its urgent for my program. I have ordered thinking in mind that it would get delivered in 2 days. Your prompt Response and help will be appropriated. thanks and regards, Nanda Kishore K customer Please let us know your opinion on our support experience. We are constantly trying to improve our services and your opinion is valuable! Awesome Just Okay Not Good Please let us know your opinion on our support experience. We are constantly trying to improve our services and your opinion is valuable! Awesome Just Okay Not Good 245444