www.samsung.com — Pathetic service and nobody support | |||||
Sir/Madam, Regarding Complaint against supply of defective Mobile Phone & deficiency & pathetic in services. This is to bring to your kind notice that I had purchased a Mobile handset (Samsung core prime) in July, 2015 worth Rs. 8000/-. But I regret to inform you that the said mobile phone was not working properly the day one and I also visited your Samsung service who is in model town (king ways camp). They replace motherboard two times due to hanging issue after the replace of Motherboard there is same issue and we update this situation to your executive’s so many time but no response from anybody. After replace the parts, it is still not functioning. It is getting hanged & voice is also not cleared. The problem has not been sorted...please look this matter otherwise I approach to customer court and your CEO. Was this information helpful? | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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