Xiaomi India — cheating: phone order and paid more than 1 month still not received and no refund

Address:560102
Website:mi.com/in

Order a Mobile on 16-Mar-2018 (from http://mi.com/in/) and still did not receive the mobile nor the money back.

Order No.:[protected]
Order Date: 16 Mar 2018
Tracking number XMIP[protected]
MI escalated incident ID :- WOIN[protected]

I am following it up on daily basis from past one month and did atleast 30+ calls and 50+ mails, but still NO resolution.

Please help me to get the refund ASAP. I have spent more than 1000Rs for calls and mail. Please help me here.

Thanks,
Neha
[protected]@gmail.com
+1 photos
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Comments

I had orderd Headphone on 6th of april.
Today 19 i m not getting Headphone till now.
Mi support team told me that your order has been dispatched.
And bluedart team told m that they not received any order from mi.
Sir, when I unbox my Phone REDMI Y1 the back panel of my phone is defected. See at the near of logo .

Order no[protected]
Order date - 23 Apr 2018
AWB No - XMIP[protected]

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