[Resolved] Xiaomi India — Complain

Sk Sarif Uddin Ahamed

from Nagar, Rajasthan

Address:	700064
Website:	www.mi.com/in

I have purchased a Mi mobile(Xiaomi Redmi Note 3 (Gold, 32GB)
) from Amazon . But after 20 days, after charging I am unable to switch on this mobile.
I have submitted this mobile at your service centre(Service Order No:WXIN[protected]. at kolkata sector v.
Today I have visited at the above service centre once again but they have told me that they are waiting for mobile parts. It can take one to three months.
I got three times call from MI service centre but service centre at kolkata sector v declined.
I am suffering more times. I have mailed but still they did not reply. I am try to cal but the number is always busy. I have tried to chat but the chat system is waiting for 2days.

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Oct 14, 2016

Complaint marked as Resolved

The Mi Company does not taken any action still now. They did the following works: 1>They got 11999/- 2>After 20 days it was damaged. 3>The service center told me to provide my mobile with in 15 days but they failed 4>I have received three times calls from MI head service center that my mobile is ready but the the service center at kolkata secotr-v declined. They told me that this is a wrong information. 5>The service center number is always busy 6>MI chat system not working So, my kind request is please take a quick action against this company and try to provide me a new mobile.

Oct 14, 2016

Updated by Sk Sarif Uddin Ahamed Can you please suggest me that how can I get new mobile exchange of the above mentioned mobile.
Contact Details:
E-mail-sarifuddin.ahamed.[protected]@gmail.com
Mobile No:+91-[protected]/[protected]

Oct 14, 2016

Updated by Sk Sarif Uddin Ahamed Sir, my complain is still pending but your status is showing it is Resolved. Why??

Oct 18, 2016

Updated by Sk Sarif Uddin Ahamed Sir, Still I am unable to see any update.
Have you noticed on my complain?
Waiting for your reply.
Thank you.