Xiaomi India — Complaining about late replacement of mi note 3 32gb gold

Address:	Mohali, Punjab
Website:	mi.in

My name is yashwinder singh.I had ordered a xiaomi redmi note-3 gold 32 gb which was delivered to me on [protected] on sunday . I found some defects in it like sensor, touch and speaker were not functioning properly . So i requested to replace this device on monday and got a complaint no. [protected] and I talked to the customer executive, he said your delivery address doesnt come under our service area and he said you can send your phone through bluedart they gave an address Warehouse Address:-

Xiaomi Logistics, C/O DHL Supply Chain Pvt. Ltd, Plot Nos. 193-197, 254-258, 137, 248-249 Jigani Link Road, Bommasandra Industrial Area, Bangalore 562106, Karnataka.

in my emai address . I send my phone to that address and it was delivered on [protected] at 1.02 pm with an tracking id [protected]. After that they said your device will be replaced with in 5-7 working days but still i dont receive any information regarding it. So this is my request you to inform about my phone and provide me new order id .my address is
Chandigarh university
gharuan, Dist-mohali
Pincode 140413
contact no.[protected]

MY ORDER NO.[protected]