Xiaomi India — MI Super Bass Wireless Headphone

I had purcashed Mi headphone on 10th Aug 2020 via MiStore online and just used it for a day. Within 20 mins o[censored]sing the headphone i got ear irritation and started paining badly. The headphone hurts the ear badly and wanted to return it. Contacted the Mi customer care and they denied to accept return as per their policy. They stick to their policy no matter the consumer ear is hurt or damaged because of the headphone. Same product which is on sale in Flipkart and Amazon accept returning the product, whereas the direct manufacture of the product is not ready accept it which shows that their product is not upto to the mark and once it is sold to the customer the relationship is over. Just money minded, and they dont have simple sense unless the consumer tries the product he is not sure to go with it. If customer is happy he will keep the product else return it back. But Xiaomi is forcing the customer to keep the product even its not worth it and say that as per their policy its non returnable which i want to break it. YOU CANNOT FORCE THE CUSTOMER to keep your product when the customer is not happy and dont try to FOOL the customer.
I want to return the product and need a refund.
I feel the product is a danger and could damage the ear i[censored]sed regularly, so i havent purchased it to keep it in my cupboard or throw it in the store. Purchased to use it and i need it to he justified.