Xiaomi India — Mobile Xiaomi Redmi Note 3

Address:

600028

I purchased the above mobile through Amazon.I expected it to function properly. Couple of days later I noticed the following problem.the entire mobile was excessively heating up during charging which is just not acceptable. I called their customer care who gave some instruction which also didn't yield any result.I feel there seems to be a design fault in the mobile due to which the problem is occurring.
1. Battery excessive heating during charging
2 .Back plate has come out due to excessive heating
3. ON/OFF key not functioning properly
4.Battery discharging very fast
I need immediate free replacement or refund the money with out fail.
OPThyagarajan
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[protected]@gmail.com