[Resolved]  Xiaomi India — Model number mi4i

Website:One assist

I had purchased mi4i handset in the month of October 2015. In july 2016 i broke it. I had given it for repairing in kolkata infinity benchmark service centre .they took 1month to repair my phone n it had cost me Rs5000. They had also provided me an one assist insurance policy of Rs500.2months later while sleeping i had put it on charging and the next morning i found it broken. Then after filing a petition to one assist and sending all the required documents they had rejected my claim stating the reason is mysterious. I assume that there is a handset problem then . Today till date i havent received my phone after making so many calls to one assist insurance company. Everytime they give me some excuse and im never updated about my handset
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Megha,
Greeting from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,
Team OneAssist

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