Xiaomi India — Not providing doa as phone is completely damaged and even after service its not working

Address:

110017

I bought the fn from amazon. After one month the fn started not working properly. Screen is not working properly, touch is not wroking not even the sensors and now the charger is also damaged and fn is not even charging from othet chargers also n its dead. I went to service centres every months around 9 times and every time i go dere its a hude bad service dey provide and same problem occuers and dey are very rude to me. They say dey wont provide doa as amazon will only refund me when i will give doa to dem but xiaomi is not givinh it to me and making excuses and dey say dey didnt provide it to online consumer and did fn is only available to onlibe. Noe fn is dead its been 3-4 months im facing it dey say come to us every day n dey will reapair it but wont provide doa to me and their toll free numbef is not working atall. I want the doa from frm as i know co provide doa to consumers and they are troubling me. And not providing it to me. Its full waste of my money and time. Amazon will only rpovide me refund when i can get the doa so pls get my doa. Asap as im really very frustared and they are not helping me at all.


Name : nishant
Number : [protected]
Alternate contact no: [protected]
E-mail id : [protected]@gamil.Com
Job sheet number: i dont know the number
Device : redmi note 3 (32gb)
Purchased from : amazon.In
Name of service center: mi exclusive service center
Address of service center: mi exclusive service center, nil 25-a, ground floor malviya nagar new delhi – 110017,
Reason: touch is not working properly (Automatically opens anythings, screen rotate automatically) + sensors are not working properly + fn is not charging and its dead. Its not even charing by other charger + the charger is damaged also.
Statement of service center: i went to the service center today again i hv went earlier also their response is very bad. First they talk very rudely. Also do not provide any resolution. They just reset the cellphone and give it to me. And the next day i face the same problem. Now my fn is all dead its not cahrging and its not even on and not working. I asked for the doa as amazone from where i got this told me to bring doa so that they will provide me replacement or refund. But they dsaid they will not provide me doa and very rude to me. They said they dont provide doa to onlibe consumers and now tell me this fn is ponly available to online so how can they say that. And i have to come every day to dem and get it repaierd from dem everyday. I hope you understand my consulant. As i am facing so much trouble. Kindly check the isssue. I want it to be resolve. I can't even charge my cellphone from any of the charger. Kindly talk with the service center and issue me a doa so that i can talk with the amazon and get replacement or refund. Coz im very miuch irritated as you guys are troubling me and very rude to me. If you guys dont provide me the doa then i have to make a police complaint against yoiu guys and make a rti file coz this fn is compeltly damamged as every co dont let their consumer suffer and is there is a problem like this they give the doa and i know you guys provide doa as amazon said. And if you didnt den u have to face the court and will give me the compensation for my time and mponey. Reply asap coz m very much frustrated. Not to forget they were shoutung on me like and animal this is how you treat us.