Xiaomi India — order id - [protected]

Address:	Bangalore, Karnataka
Website:	Mi.com

Dear xiaomi,

I have booked redmi note 8 pro with exchange my old redmi 3s prime, but here ekart delivery boy denied even after no damage on my phone.
I have done this order through my credit card. Please do the needful, if any query call me on below contact.
Xiaomi costner care said sent the screen shot i have sent screen but sill revert and no response no refund my debited ammount.. As a costumer suffaring and.. Offer was gone and. Problem i don't have amount purchase other phone. Ekart person is saying as per rules xiaomi we are not accepted this phone... My question is to sales you are not why are give innocent costumers this like of offer

Name alkesh dora
Order id - [protected]
Track id xmip[protected]
Contact - [protected]