Xiaomi India — Redmi 9 Power - Device dead

Writing you this email with lot of desperation that the the Redmi power 9 which i bought through MI Store is repeatedly giving problem where it goes off completely after every repair. The root cause is still not clar fo the service center engineers as they blame that, the software upgrade on the device damages the hardware. The solution so far discovered is replacing the mother board. I have changed the mother board 3 times and the issue is still not resolved

This clearly points to the quality issue of the product

As the situation is really grave, i would request the intervention of senior folks from xiomi to give me a permanent solution to this problem. I have spent more than 7 full working days in last 2 months. Just to get the service done which hasnt solved the issue

The details of the incident took place in last 60 days are below. The detail of the work orders have been attached for your reference

Incident 1:
complaint date : 11- Apr- 2022
Workorder number: WXIN[protected]
No.of days took for repairing - 14 days

Incident 2:
complaint date : 05- May- 2022
Work order number: WXIN[protected]
No.of days took for repair: 17 days

Incident 3:
complaint date : 24- May- 2022
Work order number: WXIN[protected]
No.of days took for repair : 15 days

Incident 4
complaint date : 24- May- 2022
Work order number: WXIN[protected]
No.of days took for repair : Currently at service center

I am an MI store platinum customer (MI ID: [protected]) and i do own many MI devices. Never had such a grave experience before from MI.

I am done with enough of repairing the device more than 3 times by now. I would request you to a resolution such that, please replace the product with any other model which you suggest, at free of cost.