Xiaomi India — Redmi note 3 false expectations and making us wait for months

Address:	Chennai, Tamil Nadu, 600005
Website:	i.mi.com

This is the chat i had in xiaomi support, I'm so frustrated with them..

I dont understand why should I wait 2months to gain my priviledge, Xiaomi sucks and please dont buy this phone and waste your time..

-----Chat Transcript-------

Jyoti: Hi, my name is Jyoti. How may I help you?
[protected]@gmail.com: Hi Jyoti
Jyoti: Hello!
[protected]@gmail.com: Bootloader didn't unlock even after 15 days of waiting post approval
Jyoti: How may I help you?
[protected]@gmail.com: what am I missing?
[protected]@gmail.com: I didn't like limited access of xiaomi, i want to install more games in sd card
[protected]@gmail.com: hardly 500MB left.. so disappointed
Jyoti: I can understand your concern and apologize for the inconvenience.
Jyoti: I can understand your concern and will surely assist you but before proceeding further, may I please know your good name, state, city and contact number.
[protected]@gmail.com: ok my xiaomi id [protected]
[protected]@gmail.com: Javid Hussain
[protected]@gmail.com: Tamil Nadu
[protected]@gmail.com: Chennai
[protected]@gmail.com: 7XXXXXXXXX
[protected]@gmail.com: Few day ago my device was dead after trying an update
[protected]@gmail.com: so I gave to service center and got it fixed
Jyoti: Thank you so much for the details Mr. Hussain.
Jyoti: Mr. Hussain, which Xiaomi device are you using and from where have you purchased it?
[protected]@gmail.com: Redmi note 3
[protected]@gmail.com: Amazon
[protected]@gmail.com: device speed is getting slow due to low storage
Jyoti: Mr. Hussain, might be possible your mi id is not register on the bootloader, would request you to please create a new mi account and then do the process for bootloader.
[protected]@gmail.com: What??
Jyoti: Mr. Hussain, I apologize for the inconvenience.
[protected]@gmail.com: Seriously, I have to wait for another 1 month?
Jyoti: No sir, would request you to please create a new mi account. I apologize for the inconvenience.
[protected]@gmail.com: I'm gonna dispose this device right away. I couldn't return back to amaon since its more than a month.
Jyoti: I can understand your concern and apologize for the inconvenience.
[protected]@gmail.com: So If I create a new account will the bootloader unlock right away or wait for another month?
[protected]@gmail.com: Or if you can prioritize the unlocking process then it will work for me
Jyoti: It will take 10 days not month Mr. Hussain.
Jyoti: I apologize for the inconvenience.
[protected]@gmail.com: C'mon i went through the process
[protected]@gmail.com: I've to apply in website
[protected]@gmail.com: They will get back to me after 2 weeks
[protected]@gmail.com: then they will say wait for another 15 days
[protected]@gmail.com: count yourself 1month
[protected]@gmail.com: How will it work within 10days for me
[protected]@gmail.com: ?
Jyoti: I do understand your concern and apologize for the inconvenience.
[protected]@gmail.com: I'm so pissed now
Jyoti: Please create a new mi account and do the process for bootloader.
Jyoti: Please accept our sincere apologies towards the inconvenience caused to you.
[protected]@gmail.com: For your information i have already created a new account
Jyoti: Okay.
[protected]@gmail.com: few days back but didn't apply for the bootloader
[protected]@gmail.com: do you know why is it causing this?
[protected]@gmail.com: would you mind if I copy this transcript to log a case in consumer court for wasting our time

[protected]@gmail.com: do you know why is it causing this?
[protected]@gmail.com: would you mind if I copy this transcript to log a case in consumer court for wasting our time
Jyoti: Please accept our sincere apologies towards the inconvenience caused to you. Might me possible there was any technical issue that's why it will not unlock till, please create a new mi account and do the process for bootloader.
Jyoti: Is there anything else that I may assist you with?
[protected]@gmail.com: No thats it, Thanks Jyoti.. You can see my case in consumer complaints
[protected]@gmail.com: bye