Xiaomi India — Replacement of redmi note 3 purchased on 16.07.2016

Address:	Bangalore, Karnataka
Website:	mi.com

I have purchased redmi note3 through mi store on on-line on 16.07.2016.
On 21.07.2016 suddenly the mobile switched off and mi.Com is displayed, just after 4 days of purchase. The set is dead and is not at all working.
I have given complaint immediately and your person mr. Yash sent email and gave the address and asked to wait for pickup by courier..
Daily i am giving call to[protected] three times right from 21.07.2016 and all are giving the same answer "wait for 2 days our bluedart will pickup"
But till today even after 17days no one has pickedup my mobile redmi note 3.
Till now when i gave complaint no.2065063 they used to tell my name and all replacement details.
But suddenly today when i called the above number they said, "you mail all your details along with order no..."again all the story i have repeated.
But till today no solution..
I am fed up with mi store and calling daily 60 minutes.
Requested to resolve the issue immediately and do the needful.
My order no.[protected]. Incident no:[protected]
Invoice no.[protected]. Date.13 jul2016
My cell no.[protected]
Mail i'd.. Glmoses [protected]@gmail.Com.
Address :glmoses
Sde ofc mtce., bsnl str,
Main telephone exchange
Bellary.583101.
Once again requested to replace the mobile immediately.. Do needful.