[Resolved]  Xiaomi India — The item not received

Address:793001
Website:mi.com

Order id : [protected]

I order redmi 4 on 11/6/2017.. They ship the item via blue dart, when i track the item i saw on tracking is reached in place of delivery but no one call me to collect the product,

It mention in the ending of shipment that "undelivered shipment held at location". What does it means " undelivered shipment held at location? Please help me i am seriously
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Jun 17, 2017
Complaint marked as Resolved 
this ph no.+91 731 661 7801, call me yesterday about recieve the item . n i said not yet recieve it. via email [email protected]. I request you contact Bluedart customer support on 18602331234 for more assistance and information. but i try to call tlhe no. is invalid. Transport number: 517061170427094201 Delivery ID: 69552175582 Transport company: BlueDart. please check it wheter it reached or not in Shillong .pincode :793001... how come blue dart put status "undelivered held at location" whithout information or without any call .call me on this phone no.8575655667.Blue dart Awb# 69552175582
Jun 16, 2017
Updated by iaturlangki
UNDELIVERED SHIPMENT HELD AT LOCATION
2017.06.16 13:12 SHILLONG
UNDELIVERED SHIPMENT HELD AT LOCATION
2017.06.15 12:40 SHILLONG
CUSTOMER REQUESTED FUTURE DELIVERY: HAL
2017.06.14 12:0 SHILLONG
SHIPMENT ARRIVED
2017.06.14 10:5 SHILLONG
SHIPMENT ARRIVED
2017.06.14 10:5 SHILLONG
SHIPMENT FURTHER CONNECTED
2017.06.13 19:30 GUWAHATI HUB
SHIPMENT ARRIVED
2017.06.13 14:11 GUWAHATI HUB
SHIPMENT ARRIVED AT HUB
2017.06.13 14:10 GUWAHATI HUB
SHIPMENT FURTHER CONNECTED
2017.06.13 7:43 BIAL HUB
SHIPMENT ARRIVED AT HUB
2017.06.13 1:29 BIAL HUB
NETWORK DELAY, WILL IMPACT DELIVERY
2017.06.13 1:0 BIAL HUB
SHIPMENT FURTHER CONNECTED
2017.06.12 22:25 XMI RTOS
SHIPMENT ARRIVED
2017.06.12 20:28 XMI RTOS
SHIPMENT PICKED UP
2017.06.12 17:15 XMI RTOS
Order placed
2017.06.11 12:15
Paid
2017.06.11 12:19

..please contact me on phone no.[protected] and deliver my order
Jun 17, 2017
Updated by iaturlangki
Blue dart Awb# [protected].

the status is "undelived held at location" .. it makes me confuse and unbeliveable, how come brue dart wrote the status without any call, any information .

please call me i am here

mobile no.[protected].

email : [protected]@gmail.com
Complaint comments 

Comments

My phone when recived in customer care I am facing lot of problem my phone is Sumit 12.7.2017 customer care person not resolve my problems...[24/07 10:44 pm] Home: Dear Mi customer, your service request has been registered and your Service Request Number is WXIN[protected]. For any further queries, call us on[protected]. Thank you.
[24/07 10:44 pm] Home: Dear Mi customer, your device inspection has now been completed as out of warranty. Please reach out to Service Center for further details. Thank you.

Most bad thing I face 1800_1036286 this toll free number never concted...
Manoj Kumar Sahukar's reply, Jul 24, 2017
Please resolved my problem and give me my phone as well as possible... I hope you are understand my problem ...customer care office laxmi nagar piller no 46 your team not response good as well as not talk and hear customer care person every time say dial customer care number but customer care number never connected I am trying many times
thanks

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