Xiaomi India — Very pathetic about mi

Address:

600033

I have bought MI Redmi 2 from Flipkart dated[protected]Order ID: OD[protected]. Hardly I have used this mobile for only 2 months with very minimal usage. After that battery drains so drastically. Below were the Sequence of fraudulent done by XIOMI Service Centre people. I went to XIOMI Service Centre in Ashok Nagar (Mi Exclusive Service Centre) on[protected] and given my mobile to them for the "Battery Drains so drastically" issue. Service Centre Folks told it's a software problem and told to wait for 2 hours. They have upgraded the software it seems and given back to me. Again after observation of 1 week, I noticed the problem exist and went to Same Service Centre in Ashok Nagar. This time they told we need to change your Mother board and it will take around 20 days. I told its ok for me. After almost a month, they messaged me like your mobile got ready, please collect it. I have collected it from the service Centre on[protected]. {all the relevant proofs I am having} Again on the same day after 4 hours of observation again the same problem exist. On the same day again went to same Service Centre, they again told wait for some time, we need to upgrade your mobile again. I don't know what they have did all those 25 odd days. They not even tested my mobile and simply given with some scrap board. Really Pathetic. After they upgraded they advised me to format the Memory Card. {all the relevant proofs I am having} Again after 3 days of observation I got the same problem. Again I went to same service Centre in Ashok Nagar and told all those above history to them. Again waited for 2 hours and they told again needs mother board replacement. I don't know before it was replaced or not, has it been replaced with a genuine motherboard ? so much frustrated. And I agreed to go ahead & replace it at least this time properly. They took my mobile on[protected] for replace of board for second time in two months' time. They have again handed over to me on[protected] and told its fixed. {all the relevant proofs I am having} And still I am facing the problem again after second time replacement of Mother Board. I wonder is my mobile is really serviced, or at least they open the panel / or they placed a scrap board !!! It's really very frustrating for the users who supported MI. If this problem is not addressed in short period of time, I will be approaching consumer court and Social media, ... against Mi. My contact +91-[protected] Mail ID : [protected]@gmail.com