Xiaomi India — Xiaomi MI Note 3 (32GB)

Address:Chennai, Tamil Nadu, 600080
Website:www.consumercomplaints.in/new_complaint

Dear,
I have bought this subject product from Amazon on October. I have not mostly used to it, it is mostly used for Wi Fi hotspot. On February middle week, the problem started with charging. Then i took it to the service center, they said water might enter into the phone. The bud inside the phone changed to pink color.
But I'm damn sure that no way of water getting into the mobile. Since i have never taken near the water. I never used the mobile with wet hands. I'm using HTC without a scratch for about 6 yrs. Even now I am using it without any issues. But Xiaomi product has not worth for 6 months.
I have recommended this product for family, friends and relatives and made them to purchase but it is not worth. Even I'm planning to get Mi note 4 but now thinking to go with HONOR / Lenovo or VIVO.

Please let me know, what should i do with this product. Service center are charging 90% charge from the actual mobile value.

I need an immediate action / step to be taken for this issue.
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Dear vasu.vicky,

As per your concern, you may visit the Xiaomi authorized Service centers for service your mobile. As per your statement your mobile is under warrantee as you had purchased the phone in October. So i[censored] gone to Xiaomi authorized Service centers they will do needful in free of cost. They wont charge for it. If they charged means just u may proceed with customer court for filing case.

ANGURAJ
Dear Anguraj,
Selling Mobile cheaper and making more profit through service..
They charged me Rs 115 for checking the mobile whether the device is put in water.
After checking, they told they charge 7500 for service. Bought this mobile for Rs. 9, 499 with Rs. 1500 cash back. Nice trick.
People pls don't buy MI products instead go with Honor.

Proof copy attached, charged by service center in warranty period.

Dear,

I'm still waiting, there is no reply from your side. I have never seen a worst company like this.
Please provide me either service or replace my mobile.

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