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Xiaomi — mi tv repair

I had request a service request in mi tv on 21st jan and the token number r44741.

Received a confirmation from mi tv that the service would happen on 22nd january between 6pm - 8pm

Today 30th, still service did not happen. They re-schedule without prior notice to 24th and 26th jan. This case was then escalated to 2nd level

Still no action taken. The escalation team called me. Unfortunately i was not able to pick up the call. When i tried to call back, i could not reach the team.

The action from xiomi is still pending
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Complaint comments  1 Comment     Updated: ShareTweet

Comments

Remote not working in MI tv 43 inches.
17 Oct 2018 delivered date.
So please send the new remote please.
As fast as you can send the remote.
Please sir send the remote.
I changed the battery twice but it doesn't work.
Send the remote immediately.
My only enjoyment is that TV.
So please sir send the remote

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    Xiaomi India
    Customer Care Service
    Customer satisfaction rating
    4%
    Complaints
    5139
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    191
    Xiaomi India Phone
    +91 92 1269 2126
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    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
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