Xiaomi — mi tv repair

Address:Chennai, Tamil Nadu, 600087

I had request a service request in mi tv on 21st jan and the token number r44741.

Received a confirmation from mi tv that the service would happen on 22nd january between 6pm - 8pm

Today 30th, still service did not happen. They re-schedule without prior notice to 24th and 26th jan. This case was then escalated to 2nd level

Still no action taken. The escalation team called me. Unfortunately i was not able to pick up the call. When i tried to call back, i could not reach the team.

The action from xiomi is still pending
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Remote not working in MI tv 43 inches.
17 Oct 2018 delivered date.
So please send the new remote please.
As fast as you can send the remote.
Please sir send the remote.
I changed the battery twice but it doesn't work.
Send the remote immediately.
My only enjoyment is that TV.
So please sir send the remote
I have a MI TV 4X163.9 installed on[protected].
It has been working nicely since yesterday.
From today a strange problem is seen.
All menu tabs and also the tabs for other functions are clearly seen on TV screen. The moment you select any of them the screen becomes blank, and audio keeps on coming. You cannot watch any program.
I have tried with local service center. They say they provide service only for mobiles.
Please depute some engineer to resolve the issue at earliest. I am a senior citizen and life depends on TV program.
My Mob.[protected] Located in Roorkee, Uttarakhand.
Whatever are the service charges they shall be paid.
Thank
My experience is clear that XIAOMI do not at all care for consumers. I am frustrated and now left the brand. I have now started telling my friends not to go for any of the XIAMI product. Now I am going for VU 75" tv with 3-years warranty. Performance wise much better. No issue regarding support.

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